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Patient will be contacted by phone or letter posted within 48 hours.We aim to have all referrals triaged within one working day of receipt. Patient focused booking allows patients to make an appointment at a suitable time. All AHP appointments are arranged in line with NHS Scotland Access Policy.Return to General GP Information Return to home page Forward to Ortho Post Op Timeframes Not to be used in isolation for priority appointment but may be considered in combination with other factors. Recently/currently off work & inability to care for dependants. These should be directed toward self management strategies and prioritised as routine. NB The service cannot offer urgent priority appointments for all acute soft tissue injuries. Whiplash injury if aforementioned spinal signs present. – Significant impact on function/mobility/weight bearing e. Acute soft tissue injuries < 6 weeks only to be categorised as urgent/soon priority in circumstances of: – Worsening symptoms. Consider site of fracture (possible impact on function) & local or general anaesthetic procedure used.uk/) POP removal ORIF Removal of metalwork at fracture site within 72 hours treatment of choice (NHS Choices http: //cks.Most current sources suggest spontaneous resolution for most cases. ) Newly diagnosed CRPS Bells Palsy: (Consider duration since onset & medical management. Physiotherapy Triage Information Urgent Criteria (2)
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Return to General GP Information Return to home page Forward to more urgent criteria Combination of previous cancer/unexplained weight loss/worsening symptoms. Immediate telephone triage (to be documented on patient referral) for all new self referrals which identify: New onset bladder or bowel dysfunction. Reflex changes* » * In combination, in the lower limb, with a positive SLR. Cervical: All as per Lumbar (below elbow pain/symptoms) If information available on referral: 1 out of 3 1. Patient acutely distressed or leg pain worse than back pain Bilateral below knee pain +/- altered sensation as indicated on body chart. SPINAL symptoms below will be triaged as urgent Lumbar: Below knee pain/worsening symptoms/>6 week duration Progressive neurological deficit. Or as per Orthopaedic post op timescales. Routine – to be seen as per local departmental waiting times. AHPs have the option to triage a referral as: Urgent – to be seen within 10 working days. For patients referred with Orthopaedic conditions the triage categories have been agreed in partnership with local Orthopaedic Consultants and the timescales for appointments follow National Orthopaedic pathways. Triage categories have been agreed in order that those patients who would benefit from earlier intervention are offered timely assessment and treatment. Urgency and whether the patient will be seen by mainstream or specialist physiotherapist will be determined by the information given on the referral form. Only after discussion with the referring clinician will any change be made to the urgency of a referral. Any referral that is highlighted as being urgent by a GP will be treated as such by the physiotherapy staff. When a patient is referred or self refers to any MSK Physiotherapy Service the referral is triaged by Senior staff.Physiotherapy Triage Information and Urgent criteria (1)